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TintXP

1. Introduction

TINTXP (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Vehicle details (e.g., make, model, registration)
  • Address (for booking purposes)
  • Payment information (processed securely)
  • Any other information you provide to us during interactions.

3. How We Collect Information

We collect information through:

  • Our website forms
  • Email, phone, and in-person communication
  • Social media messages
  • Payment processing partners.

4. Why We Collect Your Information

We collect your personal information to:

  • Provide our window tinting services
  • Manage appointments and warranties
  • Respond to inquiries and customer support requests
  • Process payments and issue invoices
  • Improve our services and website functionality
  • Send relevant updates or marketing communications (you may opt out at any time).

5. Disclosure of Personal Information

We may share your information with:

  • Our staff and contractors (only as necessary to provide services)
  • Payment processors and booking software providers
  • Government authorities if required by law.

We do not sell or rent your personal information to third parties for marketing purposes.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure, including:

  • Secure servers
  • Encrypted data transmission
  • Limited access to authorized personnel only.

7. Access and Correction

You have the right to request access to, or correction of, the personal information we hold about you. To do so, please contact us at the details below.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to manage cookie preferences.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy complaint, please contact us:

  • Email: tintxp.adl@gmail.com
  • Phone: 0410 300 476

If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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